Fix Canon Printer Offline on Windows 10/11 or Mac

To fix Canon printer offline [Dial +1-801-878-6858 USA] status on Windows 10/11 or Mac, check printer connections, ensure it’s set as default, and restart the device. Update Canon printer drivers, clear print queues, and reconnect to Wi-Fi or USB. Restart your system to restore normal Canon printer setup and resume printing. [Dial +1-801-878-6858 USA]

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Why is Canon Printer Offline on Windows or Mac

Before fixing the problem, it’s important to understand the possible causes:

1. Connection Problems

Loose USB cables, unstable Wi-Fi signals, or disconnected Ethernet cables can cause offline errors.

2. Wrong Printer Settings

If the printer is not set as the default device or is set to “Use Printer Offline” mode, it won’t print.

3. Outdated or Corrupted Drivers

Old or faulty Canon printer drivers can interrupt communication between your printer and computer.

4. Print Queue Errors

A stuck or corrupted print job can freeze the printer and change its status to offline.

5. Network Configuration Issues

Changes in the router, IP address conflicts, or incorrect network settings can disconnect the printer.

6. Sleep Mode or Power Save

If your printer enters sleep mode, the system may not detect it until it wakes up.

How to Fix Canon Printer Offline on Windows 10/11

Follow these steps in order for the best results:

1. Check Physical Connections

  1. For USB: Ensure the cable is properly plugged in.

  2. For Wireless: Check that the printer is connected to the correct Wi-Fi network.

2. Set Printer as Default

  1. Press Windows + R and type control printers.

  2. Right-click your Canon printer and select Set as default printer.

3. Disable “Use Printer Offline” Mode

  1. In Devices and Printers, right-click your Canon printer.

  2. Uncheck Use Printer Offline.

4. Restart Print Spooler Service

  1. Press Windows + R, type services.msc, and hit Enter.

  2. Find Print Spooler, right-click, and select Restart.

5. Clear the Print Queue

  1. Open the Printers & Scanners settings.

  2. Select your printer and choose Open queue.

  3. Cancel all pending print jobs.

6. Update or Reinstall Canon Printer Drivers

  1. Visit Canon’s official website.

  2. Download the latest drivers for your printer model.

  3. Install them and restart your PC.

7. Reconnect the Printer to Wi-Fi

  1. Use the printer’s control panel to reconnect to the correct Wi-Fi network.

How to Fix Canon Printer Offline on Mac

1. Check Printer Connection

  1. Ensure the printer is powered on and connected to the same Wi-Fi as your Mac.

2. Set the Correct Default Printer

  1. Go to System Settings > Printers & Scanners.

  2. Select your Canon printer as the default option.

3. Resume Printing

  1. Open the printer list, select your printer, and click Resume if it’s paused.

4. Remove and Re-add the Printer

  1. In Printers & Scanners, click the minus (-) button to remove the printer.

  2. Click the plus (+) button to add it again.

5. Update Canon Printer Drivers on Mac

  1. Download the latest macOS drivers from Canon’s official support page.

6. Reset Printing System (Last Resort)

  1. In Printers & Scanners, right-click in the printer list.

  2. Select Reset printing system and re-add your printer.

FAQs – Fix Canon Printer Offline

Q1: Why is my Canon printer connected to Wi-Fi but still offline?
A: It could be due to outdated drivers, a stuck print job, or your computer using the wrong printer port.

Q2: Does reinstalling drivers fix the offline issue?
A: Yes, reinstalling the latest Canon printer drivers often resolves offline errors.

Q3: Can IP address changes cause offline errors?
A: Yes. Assigning a static IP address to your printer can prevent disconnections.

Q4: How do I fix Canon printer offline without reinstalling drivers?
A: Restart the print spooler, check connections, and disable “Use Printer Offline” mode.

Q5: Can sleep mode cause offline status?
A: Yes. Disabling deep sleep mode in your printer’s settings can help.

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Canon USA Support

Reach the Canon Printer helpline number +1-801-878-6858 USA Support or Canon Customer Service Number +1-801-878-6858 USA for your Canon Printer product by group or register your product online.